Skip to main content

From Broken English To Misinterpreted English To Non-English Languages: Are We An International City With A Human Touch?


There seems to be a language communication issue in our transport system.  Not only our ‘national language’ English was not well communicated to the commuters about the MRT breakdowns, other official languages of Chinese, Malay and Tamil face even more communication problems or no communication at all.

In addition to a previous post <Lui Tuck Yew should think out of the PAP box> (http://pijitailai.blogspot.com/2011/07/lui-tuck-yew-should-think-out-of-pap.html) , now Liu should act further to think out of the ‘communication and language box’.  I have also pointed out that English may not  necessary to be the working language for all residents in Singapore (http://pijitailai.blogspot.com/2011/11/singapore-working-language-is-english.html). 

Therefore, how to guide and communicate with commuters in their own languages, other than English, is critically importance. Unless  the government has different positions towards these groups of commuters, seeing their lives less important and treating them second class.

So the communication issue is even more urgent and critical than the ‘broken English’ issue.  If by speaking singlish, we can get the urgent messages through to commuters, it is a good communication tool and has passed the communication test even it is not Standard English.

<<Just like the famous slogan of Deng Xiaoping: "It doesn't matter whether a cat is white or black, as long as it catches mice" >>

Unfortunately, it seems not the case.  In the recent breakdowns, commuters did not get the messages from SMRT in all four official languages of Singapore.

We are the first world country and Singapore claims to be an international city or at least a leading city in Asia. There are many tourists and business visitors using our airports, seaports and public transport system, so we really cannot afford not to get the public messages out clearly and correctly.

It is a question beyond English.  Whether the English is broken or misinterpreted, there are still many commuters cannot understand English.  What happen to the commuters who are senior citizens, non-English speaking locals and foreign visitors?

Whenever there is a new launch of MRT routes, one of the common complaints is there is a lack of non-English signboards or directions. Even at Changi airport, non-English speaking Singaporeans are complaining about it. Are we pushing too hard to be a English country and forget about our Asian roots.

This is certainly not a new problem or new issue. If Minister Liu is concerned and care about non-English speaking commuters, he should not only solve the English communication problem. By doing so, he is still thinking within the ‘English box’ and fails to provide solutions to the ‘non-English box’.

It is quite surprised to learn that after putting so much effort in learning English for so many years, even with the sacrifice of mother tongues, we still face the problem of effective English communication. Could it be we are only looking at the economic benefits above human touch and human communication? 

Comments

Popular posts from this blog

Sub-standard PAP and the Singapore education system

I make a 'policy shift' when I hear the debate of right politics, constructive politics and sub-standard opposition. My original aim is to discuss about “Su Dongbo, Zhang Juzheng and Singapore education system”. The discussion will end with a sub-standard PAP, in particular from the assessment of the quality of PAP potential candidates. Another policy shift is to discuss it like a play, a drama and make it more entertainment rather than a sub-standard political discussion. Act 1 Gangster’s demand Imagine a sense in the Hong Kong's gangster movie (or a godfather movie), the gangsters' master is shouting at his poor opponent and demand him to give a price for his wrong act. The poor guy without any resources can only offer his body or his service to work for the master. Back in his own chamber, the master is still not satisfied and continues to shout 'don't play, play, you think you are hero, you think you are tiger, or superstar or acting ...

EBRC objectives: Stop “Out of Aljunied”, Stop SDP Breakthrough and “Negative-Asset” Ministers.

First of all, we have to congratulate the Electoral Boundaries Review Committee for creating more competitions, especially, multi-cornered competitions in the East. When making changes, EBRC aims to achieve 3 goals: To prevent “Out of Aljunied” for Workers’ Party.  This is the most important objective. To prevent Singapore Democratic Party making any breakthrough in the North and Central.   To look for a solution to retire “negative-asset” ministers or reduce PAP damages. From the reported claims from different political parties, we will expect multi-cornered contests not only in single constituencies but also in group representative constituencies. The PAP hopes to have a repeat of 2011 Presidential Election. Then Tony Tan won the Presidency when he got only 35% of the votes, a narrow win.However, a win is still a win. He did in even in the very last minute, after recounts of votes.    How to achieve multi-cornered contests? By i...

Is Prism Project Another Central Planning of the PAP?

There are 3 scenarios under the Prism Project#1 of Institute of Public Policy.  However, it looks more like the central scenario planning of the People’s Action Party. From the instructional menu of Prism Project Primer #2, participants were guided to a situation in 2022 and they have to imagine, within the Primer framework, to come out with 3 possible scenarios in Jun-Aug 2012.  2022. What a coincidence! Not long ago, PM Lee declared that he would like to hold the prime minister post for another 10 years. The other coincidence is the similarity between the 3 scenarios and the candidates of PE2011. How competitive and sustainable are the 3 scenarios to the people of Singapore and to the PAP?   Will the scenarios produce competitive and sustainable Singapore, Singaporeans or the PAP?  Perhaps, as what the Chinese say: planning cannot always catch up with changes.   And planning sometimes turns out the wrong, bad and unexpected results, espec...