Overpricing management, focusing on making money, Today’s DBS and 2015’s SMRT.

When you overprice your staff and their performance is below expectation, there is a political cost. This is the same for DBS, SMRT and also the PAP government. Users of public transport and banking services will always remember their bad experiences.

MAS bars DBS for entering new businesses, reducing branches and ATM networks for six months. This means less money making opportunities and less cost cutting activities. Similar to SMRT in 2015, DBS is doing the same and neglecting their maintenance works. They want to make more money and forget the original meaning of POSB.

The PAP paid a huge political cost, including dropping a sitting minister, for the 2015 MRT disruption. Will the DBS disruption create the same effect? Or will the PAP be so lucky to repeat the GE2015 good result after the MRT disruption?

When you price too high and focus too much on making money or saving costs, like DBS or SMRT, the public will demand a 100% or above 100% performance. In politics too, an expensive PAP government with average performance is now a political burden that the 4G team is struggling to justify.

Comments

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否极泰来 Piji Tailai

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